Payment Policy

Customers can review how touchland handles supported cards, billing verification, taxes, and approved credits here.

About Credit/Debit Card

Credit and debit card checkout at touchland supports Visa, Mastercard, Maestro, American Express, JCB, Diners Club, and Discover, with USD as the sole settlement currency.

Secure Card Processing

Payment credentials are securely processed by Shopify and authorized providers, so touchland never keeps complete card numbers or card verification codes.

The card issuer may approve or decline a charge, place an authorization hold, or request additional verification under its own rules.

Refund Timing

touchland credits approved refunds only to the original payment method on a 5-10 business-day schedule; support is available at support@touchlandtide.shop or 512-913-6576 during Monday to Friday, 9:00 AM–5:00 PM (Eastern Time (ET)).

Billing Accuracy, Review, and Taxes

Customers should submit current billing and contact data; unauthorized payments and materially risky transactions may be rejected by touchland.

Applicable legal tax rules determine the amount collected at checkout; no fixed tax-free treatment is represented by touchland.

Store Contact Record

Legal business name: touchland
Storefront name: touchland
Customer care email: support@touchlandtide.shop
Customer care phone: 512-913-6576
Mailing and return address: 215 Union Ave, Altoona, Pennsylvania, 16602, United States
Support availability: Monday to Friday, 9:00 AM–5:00 PM (Eastern Time (ET))